People True Care is a dedicated team of seasoned professionals helping seniors live independent lives and continue with their customary routine activities.
Bryan from People True Care describes the process of carefully matching clients with caregivers.
People TrueCare offers considerate and thoughtful assistance to seniors, elderly and anyone needing a little extra help. We are personable and responsible care givers, providing heartfelt, upbeat company and timely assistance for your evolving needs. Call us today for more information.
We are excited to announce a new level of senior care to northeast Indiana.
Through TrueCare Homes™, attentive care will be provided to senior individuals in private, comfortable and well-maintained residential homes. We believe that all people deserve to live in a place of growth and meaning and that those who are highly engaged in their community, instead of being isolated from it, are much more satisfied with their quality of life and their ability to make positive choices.
TrueCare Homes™ feature twenty-four hour a day personal care by People TrueCare™ staff, receiving ongoing training and education in the fields of dementia and Alzheimer’s care. The home feature custom made meals, light-filled rooms, fully furnished living spaces, fire sprinkler systems, generator for power outages, wide doorways and level floors, private bedrooms for residents to fill with their personal items, bathrooms to accommodate all levels of care and are always immaculately maintained.
All individuals residing in TrueCare Homes™ can expect to be treated with dignity and respect while receiving a high quality level of personal care in a safe environment.
TrueCare Homes™ are equipped with TrueTraq™, a care monitoring system that includes health profiles and charts as well as an on-line family portal to see what is happening with their loved one.
Non-medical services provided include the following:
- Companionship Care
- Personal Care/Bathing
- Home Cooked Meals
- Medication Reminders
- Incontinence Care
- Engaging Activities
TrueCare Homes™ provide the perfect balance of freedom and assistance. Call us today for more information or to be added to the waiting list.
Many retirees love going golfing as they should. It is a relaxing and social way to get outside and stay active. One quality that defines golf is its leisurely pace compared to other sports which makes it a fairly low risk sport however injuries can still happen. Common injuries are to the lower back, wrist and elbow, head and eye. Causes of injury include overuse, incorrect technique, hitting the ground instead of the ball, aggravation of a previous injury and falling.
The following are tips on how to stay safe on your day out on the course.
- Do warm ups and stretch your arms and back before you play
- Take lessons to practice good technique. Good technique reduce chance of injury
- Drink plenty of water to prevent heat stroke
- Wear sun screen
- Have your equipment professionally fitted
- Wear good quality shoes and gloves
- Be sure to stand a safe distance from other players when they are preparing to swing
Have a Great day on the course!
Research has shown that over the last few years the percent of the elderly using the internet has been on the rise. This has researchers excited because the internet is expected to be a positive influence on the quality of life of the elderly.
Benefits that can be expect are:
- Retained mental sharpness: Having access to mentally challenging games, puzzles, and thought provoking entertainment has been a proven way to help keep people more sharp as they age.
- Financial gains: Seniors can still make money after retirement by working from home online. They can start their own online business, blog, or do freelance writing for website content.
- Shopping: Almost anything can be purchased online and delivered to your doorstep these days. Elderly people can still get access to just about anything they want without having to leave their homes. This can especially be useful in the winter when roads and walkways are slick.
- Social media: Social media such as Facebook and Skype make it possible to keep in closer contact with friends and family. This can help seniors keep up with their children and grandchildren as well as reconnect with old friends.
With so many clear benefits for seniors provided by internet know-how the future looks bright for the ever expanding percentage of seniors who can surf the web.
Water as we all know is an essential part of life as we all know. Unfortunately many of us aren’t drink enough of it. According to some studies the human body should drink between 3-5 pints of water a day.
The following list is comprised of the benefits of drinking plenty of water:
- Water can help with weight loss. While water doesn’t directly affect weight loss it is a much healthier choice than many other beverages out there.
- Water helps energize muscles. When muscles are dehydrated they become fatigued, drinking plenty of water can quench this problem.
- Water helps your skin look good. Dehydration makes your skin look more dry and wrinkled, which can be improved with proper hydration.
- Water helps prevent constipation.
- Water helps your kidneys get rid of water soluble waste in your body.
If you are a loved one’s care taker you probably know all the details about the health of the person for whom you’re caring. You’re on top of what medications must be taken and when, and you can probably even spot minor changes in her mood and attitude. Are you just as aware about what is going on with you?
Studies have shown that the answer is likely no. When you’re caring for a loved one, it’s easy to forget about your own needs, putting you at serious risk of burnout. Caretaker burnout is a serious and common side effect of the stress that comes with caring for a loved one. How can you tell you are burned out?
- Mood Swings, and symptoms of anxiety or depression, being on crisis mode 24/7 can leave anyone feeling stressed and hopeless.
- A weakened immune system, you are getting sick more often.
- You can’t remember the last time you met up with a friend. Being worried about a loved one all the time makes you forget that you have needs as well.
If one or more of these applies to you could be a burnt out care taker. If you are you should consider these tips to help make your caretaker job less stressful.
- Get some exercise, force yourself to get moving. Exercise is the best stress reliever. Not only will you feel better right away, the surge of endorphins that exercise triggers lifts your mood, clears your head and helps you sleep better at night. A brisk 30-minute walk or jog on the treadmill, even a 10-minute walk around the block, jump-starts your brain, soothes nerves and powers up your immune system.
- Go out and meet a friend for a social visit. Having your own time to relax and have fun can really boost morale and recharge your batteries.
- See a doctor regularly to keep yourself well.
- Ask family for help in the caretaker role or consider hiring professionals to help as a caretaker to help lighten the load and give some time to take care of you.
Seniors don’t need as much sleep as they did when they were younger. They usually only need 7-8 hours a day. Unfortunately for many they seem to have trouble getting those hours. These are some suggestions that can help with getting more sleep.
- See a doctor if you are experiencing chronic pain, depression, or frequent urination. Getting those problems treated can help lead to a more peaceful night’s sleep.
- Don’t just lay in bed. If you can’t fall asleep after 20 minutes or so try doing something quiet and relaxing like reading, listening to music or taking a hot shower
- Limit your caffeine intake
- Try not to eat much before bed
- Get into a routine by waking up at the same time every day
- Try exercising daily
Winter is nearly upon us and as the temperatures drop and the snow falls it is important to prepare for the dangers that come with winter. For seniors in the northern part of the country winter poses a number of risks we need to be on the look out for. Reports have shown much higher incidences of injury and illness due to icy sidewalks, cold and dry air, flu viruses and in many cases, hypothermia. If you are worried about the upcoming winter fear not, I have compiled a list of tips that help you stay health this season.
- Older adults are more susceptible to hypothermia, which occurs when too much heat escapes from the body. It is important to dress warmly and keep dry, but equally important to remember good nutrition. Food provides the fuel we need to keep warm. Hot food and warm drinks are best to warm the body.
- When going outdoors, remember to dress warmly. Wear layered, loose-fitting clothing and mittens. When possible, wear a hat to protect against heat loss since close to half of all body heat is lost through the head.
- You can prevent many winter hazards simply by planning ahead. Before winter arrives, check all the windows and doors in your home for cracked or worn sealants. A new application of caulking may be needed; in a pinch, staple a sheet of plastic tarp over really old windows.
- To avoid slips and falls, wear non-skid boots or other shoes with plenty of traction.
- Cold weather can put extra strain on the heart. When doing winter chores such as shoveling snow, do some warm-up exercises first and take many breaks.
- When using a portable heater, plug the heater directly into an outlet, not to an extension cord. Make sure the outlet and wiring are in good condition. Keep the area around the heater clear of furniture, newspaper or other flammable materials and take special care to avoid tripping over cords.
I have doing a lot of reading recently about the pros and cons for seniors on the topic of owning a pet and I have come out conflicted. Many studies have proven that pets are good for the health their owners Studies suggest that pet owners will commonly have their blood pressure improve, their disposition on life becomes more positive, and they seem to have more purpose in their day to day lives.
However there are other studies that suggest that pets, especially cats and dogs, are a great hazard to seniors. 240 seniors are sent to the emergency room everyday by pet caused falls. These falls usually happen because the senior tripped over their pet, a pet toy, or got tangled in a leash while on a walk. Ultimately it’s going to be a case by case situation for whether or not it’s a good idea for a senior to keep a pet based on whether or not the pet owner has a history of falls and if the pet owner has people that could help them take care of the pet more safely.
Tips for pet owners:
- Consider hiring a dog walker.
- Consider either get rid of chew toys or keep them to a minimal as they pose a tripping hazard
- Consider having your dog take obedience or behavioral training classes
Fishing is a great low stress and low impact sport that keeps the fisherman moving and active for an entire day. In addition to be a fun, relaxing, and relatively safe way to spend the day it is also a great way to stay active and healthy.
Benefits for the heart
Walking around your favorite fishing hole can be a great way to keep your heart rate up as you stroll around casting line after line. In addition to walking the act of reeling in a fish can also serve to keep your body in motion.
Benefits the Brain
Being outdoors and spending a few relaxing hours outside can be a great way to relieve stress. It also give the mind a chance to unplug and recharge which can give you more focus.
Benefits to the Body
Fishing is a great way to improve dexterity because it involves baiting a hook, casting a line, and reeling in the lines. This keeps your arms, fingers, and shoulders flexible and gives you a chance to use muscles that don’t see a lot of action day to day.
For those out there who are looking to expand your artistic horizons Fort Wayne is hosting a free to the public Arts festival on Saturday Aug. 23. The festival will have ten stages and over 70 different live performances including music, theater, and dancing. In addition to the performances there will be a number of hands on activities, a variety of great food available, and free admission to the museum of art and history center. It will be a fun way to take in the city and enjoy the summer season.
In a survey from the Center for Advancing Health it was revealed that patients with chronic conditions are not nearly proactive enough about their health. Surveyed doctors state that patients don’t take the time to become more informed about their conditions and are often misinformed or lack critical knowledge. Health-care providers want patients to take a more active role in their own care because it leads to lower costs and better outcomes.
Tips to help become a more proactive and engaged patient:
- Bring a list of questions to doctor’s appointments.
- Ask if the medicines you are being prescribed will interact poorly with other medicines you are taking
- Ask if the medicines you are taking will interact poorly with other health problems you may be having
- Maintain a personal medical record
We all know that leading an active lifestyle can improve the quality of your life significantly but did you know you can get the same benefits in your own backyard? A recent study by Texas A&M looked at the benefits of gardening on the health and wellness of Seniors. Researchers observed and interviewed 298 seniors and discovered the participants who kept a garden were more likely to have a more optimistic outlook on life, a more positive self-image, and (not surprisingly) a diet comprised of more healthy fresh foods.
If you are reading and thinking of starting your own garden I have a few tips that can help make all the difference for the senior gardener:
- Purchase seed and seed tape for easier handling and planting.
- Use a vertical garden or trellis. This allows you to plant and weed without stooping or bending.
- Build and design raised beds that provide a place to sit and garden.
- Try using a stool, chair, or bench to avoid constant stooping or squatting.
- For safety sake, garden early in the morning or late in the day. Avoid being out between 10:00 a.m. and 2:00 p.m. Drink plenty of decaffeinated fluids to prevent dehydration. Also, allow time for breaks in the shade.
- Wear lightweight clothing, long sleeved shirt, eye protection, sunscreen, a big hat to shade face, and gardening gloves.
On behalf of People TrueCare, we hope you have a bountiful season of healthy and colorful outcomes of your gardening talents!
Are you taking over the responsibilities of caring for your parents, a loved one or a senior friend? Understanding and organizing another person’s personal, financial, and legal affairs can be overwhelming if you don’t have a set of guidelines to work from.
What should be on the list?
Attorney, Certified Public Accountant, Certified Financial Planner, Trust Officer, Insurance Agent, Religious advisor, Doctor, a neighbour who runs errands, social services in use such as home-bound meals.
Find out where important documents are kept and write everything down on a log. Estate documents, living will, birth certificates, marriage licenses, social security card, insurance cards.
Financial information should be stored in a secure place. Make a list including address, account owner, account number, beneficiary and value. Chequing, Savings, and Investment accounts, Stocks, Mutual Funds, Investments, Trusts, IRAs, Retirement Plans, Pensions, etc.
Compile basic medical information. Physicians, Specialists, Medical Conditions, Current medications or treatments, allergies, past surgeries. Keep a copy of medical information in the person’s home in an easy to access place in case of an emergency and a second copy with the Health Care Attorney-In-Fact.
Having information at your fingertips will help ease the transition and make the process less overwhelming for all concerned.
Make sure this list is accessible at all times to anyone who is taking care of the seniors you care for.
Individuals cannot determine their quality of life by looking at just one aspect of their wellbeing. Instead, they must evaluate their emotional, intellectual and physical states, in order to paint a more complete picture. This multiplies the considerations when making life-changing decisions, including where and how best to live—whether assisted in a nursing home or independently in their own homes.
“There is a time and place for every living situation” says Dianna Holmes, COO at People TrueCare, “Most seniors will want to stay in their homes because of the strong emotional bonds they have with it.”
Along with these emotional ties, there may also be health benefits to staying at home rather than opting for the assisted living of a shared facility.
For instance, “It’s clinically proven that large groups of people often share communicable, viral infections, things like colds,” Holmes says, “Individuals living in single-family residences have stricter control over their environment and the comings and goings of other people.”
Evidence also suggests that infection rates are lower for individuals recovering from surgery at home than those in a facility.
Remaining at home also allows seniors to maintain their customary diet, individually tailored to any eating restrictions they may have. “It’s much harder to get what you want when a kitchen is cooking for a large group, rather than for a single table,” Holmes explains, “You can’t underestimate the nutritional benefits of home-made and from-scratch cooking on an individual’s long term health.” adding that individuals living at home are also in a better position to dictate their meal times.
Remaining in a familiar setting also allows seniors be physically close to their possessions they treasure, keep a schedule they’re accustomed to and do activities they prefer.
“When considering what an ideal living situation is for Mom or Dad, ask them what their goals are,” Holmes recommends, “Every situation is unique. Finding a customizable solution that keeps people in their own homes can be a great option.”
High-tech gift ideas can delight the elderly, help with their day to day and connect them to loved ones.
The global village’s latest high-tech gadgets are not just the playthings of the young. The young at heart can also be captivated and entertained by new technology, and some of it is actually quite age appropriate. Best of all, the latest touch-screen devices, like Apple’s iPad, also double as powerful tools. Their dead-simple, ease-of-use means that they can help seniors overcome some of aging’s mounting obstacles.
When considering a high-tech gift for a senior this holiday season, think about how it could help your loved one with one of their daily challenges.
Can they hear you now?
One common health issue that seems to plague most of the aging population is their failing sense of hearing. If they miss most parts of the shows they watch, this can lead to frustration, boredom and increased isolation. Give them back the gift of hearing with earphones which they can use for watching TV. Read up on this blog to find the best one.
What time is it, dear?
A simple gift that can make a big difference is a talking clock. We all want to know the answer to the eternal question: “What time is it?”. If our vision is impaired or our ability to read a clock is gone, having a clock that will tell you the time can be a real life saver.
Don’t click, just poke.
The choices are endless when we think of tablet computers these days. My personal favorite is the iPad: it’s easy to use, has a crisp display, and is incredibly multipurpose, from reading and socializing, to gaming, and staying up to date on current events.
Combined with an Internet connection, a new generation touch-screen device is not unlike giving a senior a hand-held, interactive window, allowing them access to places, news, stories and events from the outside world. With video conference calls, they’ll feel closer and more connected with their loved ones, especially when mobility and geography are issues. Give them access to the entire world, at their fingertips.
I’m a book person.
Simpler tablets, the Kindle or Nook may be good hand-held options as well. Make a list of what your loved one will use the tablet for the most and gear your purchase toward those features.
For seniors with an extensive library of actual books, the splurge item this holiday season may be Merlin’s Desktop Electronic Magnifier, a device that magnifies books or documents onto a LCD screen. For those who were avid readers or enjoyed viewing family photo albums, the Merlin Magnifier makes it all possible again. Reading and turning the pages of a book is such a simple, eternal pleasure and one that seniors especially enjoy.
Much of today’s technology for seniors often involves machines for monitoring their heath. Luckily, that’s changing. Remember, technology is fun for all ages and anyone can learn to use it in this day and age, in particular with this latest generation of ultra-user-friendly multi-purpose gadgets.
Remember, the gift of technology will not alone suffice: invest time and reconnect to your loved ones by teaching them how to use it and then get access to a whole new world, at the touch of a button.
National well being statistics show that the elderly who return home after a spell in a hospital fare better over the long term than in-patients who transfer to a nursing home.
Despite the numbers, there’s an untold story that’s all too common: dismayed children of elderly parents complain that their mothers or fathers went into the hospital but never returned to their prior living arrangements. Now, they’re institutionalized in a nursing home, which wasn’t really the plan. This narrow funnel is good news for nursing homes, unfortunately, the statistics show that it’s bad news for the individuals and their families.
With healthcare costs at these institutions skyrocketing, families may wish to give home care a second thought. Caring for seniors in their own homes is more cost effective, promotes faster healing, decreases the risk of a facility acquired infection, and allows individuals to retain their independence and control over their lives.
There is a lack of awareness among the general public about home care as an option, which makes a nursing home seem like the only choice. This is simply untrue.
When an elderly parents are being discharged from a hospital, their children should ask the following three questions to evaluate whether a nursing home is indeed the right choice.
- Is the elderly parent safe at home?
- Has the parent experienced a significant decline in their abilities from admission to the hospital to discharge?
- What kind of care will a facility provide the parent that would not be able to be achieved at home?
If their answers are “yes,” “no” and “nothing,” home care could be a better option.
Now, let’s compare the following two examples:
A 94-year-old woman developed an infection in her blood stream that lead to an extended hospitalization. Prior, she was living in an assisted living facility but able to walk 150 feet with a walker and to care for her own personal needs. However, at the time of her discharge from the hospital she was transferred to a rehab facility because she now required antibiotics for the infection, oxygen at all times, assistance from someone to get in and out of a chair and was unable to care for her own needs.
An 86-year-old man with Alzheimer’s, who was otherwise healthy, fell at home and suffered no injury. Despite, out of precaution, he was kept overnight for observation and then also transferred to a rehab facility. Yet, upon discharge he didn’t experience any functional decline. He was transferred from the hospital to the rehab facility despite having the same functional status as when he was admitted.
Both of the patients in the above examples were given the same discharge plan from a hospital, yet, clearly, their situations were quite different.
In the second example the individual could have easily been discharged to his home with home care professionals providing the rehab therapy. With Alzheimer’s patients, the fewer the disruptions there are to their daily routines, the longer they will maintain their current cognitive abilities.
The woman in Example 1 greatly benefited from the nursing at the rehab facility as they had both physical and medical needs that required constant monitoring.
We are all consumers of healthcare and we should be educated about our choices and options. Senior True Care professionals can help you to evaluate all the options to maintain senior’s life quality. Do not hesitate to contact us.
It has already been several years since Jennifer Murray took over the duty of making the annual Thanksgiving turkey from her mother.
But, Murray noticed her regular weekend visits were increasingly busy: helping with the upkeep of her parents’ household. Lately, it seemed there had not even been time for a walk in the park with her dad or a talk over tea with her mom.
Murray, an only child and MBA candidate at Notre Dame University faced, a looming dilemma. After her MBA, she will relocate to Chicago.
“They are still well enough to remain in our family home but do not have a strong support network,” she says, weighing her options, “Of course, I’ll be back for Thanksgivings but my parents need more regular assistance.”
Dianna Holmes, MSW, HFA, was a local nursing home administrator. She was recently appointed chief operating officer of People TrueCare, and can now confirm, “In these situations, home care is a perfect solution.”
“Seniors who stay in the familiar surroundings of their own home fare the best, both mentally and physically,” she says, “What many people do not realize is home care often is very reasonable as our home care professionals only work the hours necessary to meet the individual needs of our clients. Seniors residing in a skilled nursing facility pay for 24-hour care even if it is not needed.”
Senior TrueCare services allow you to continue living in the quiet and peaceful comfort of your home longer, going about your customary activities, eating your favorite home-made foods and living at your own pace. Senior TrueCare provides targeted assistance and thoughtful oversight to clients and families. Having a mature, personal home care professional to support those making a choice to remain at home, is a beautiful option.
For Murray, discovering Senior TrueCare as an option meant piece-of-mind: “I’m so glad knowing someone will be there, to stroll with my dad, run errands, make sure the house is taken care of and have a chat with my mom.” As mom and dad’s needs change, Senior TrueCare can assist in navigating their journey even if they would require 24-hour services every day in the privacy of their home.”
For more information regarding Senior TrueCare, contact Dianna Holmes at People TrueCare, (260) 333-6440. They are always open and ready to serve.
Since mid-August, the attentive commuters in northeast Indiana, may have noticed bright, lime green Ford Fiestas wrapped with People TrueCare logos criss-crossing the area.
“People TrueCare is a new, state-licensed personal services agency. We provide customized care to individuals and families throughout every stage of their lives, from newborns to seniors,” Jami VandeVelde, CEO of the Auburn-based company, says, “Our professionals use our People True Care Cars to provide in-home, hands-on assistance or can also be seen running errands for clients.”
Shown with one of the bright, lime green Ford Fiestas, wrapped with People TrueCare logos are company officials. From left, are Dianna Holmes, chief operating officer; Jami VandeVelde, RN and chief executive officer; and Bryan Nugen, owner.
Founded in 2013, People TrueCare has three divisions, Baby TrueCare, Personal TrueCare and Senior TrueCare. “We were formerly known as Concierge for You,” VandeVelde explains, “we’ve been in business since 2011 but needed to expand.”
The full-service agency grew out of an increased demand
for a wider array of personal services and the need to provide them in a more specialized manner.
“For instance, with Senior TrueCare our services allow individuals to live independently longer in their own homes and continue with their daily routines,” she says, “Our home care professionals are a great asset for our seniors.”
Senior TrueCare provides customized, independent living to individuals. While the services are defined by each client, social media testimonials gush that the care givers attentions go beyond expectations. Along with prolonging seniors’ autonomy, such custom arrangements have the added benefit of allowing heads of families to maintain their traditional roles and relationships with family members.
Senior TrueCare’s careful hiring practices, mean senior care-givers are personable, close-in-age, veterans in their field, have a lifetime of experience, make common-sense decisions and are trained to assist with an individual’s evolving needs.
“We carefully select our team members through an extensive interview process and background check,” the CEO says of her professional and experienced care-givers.
“But the real difference is that our people have a calling. A lot of it has to do with their can-do attitudes, they see themselves as problem solvers and have a deep-set and personal desire to make a difference in individuals’ lives,” says VandeVelde.
Now, when Northeast Indiana residents see the People TrueCare Cars, they’ll know it’s a good thing. They’re on the road to provide a helping hand to someone in the community.
Great article from AARP
Do you ever wonder what you are looking for when checking on your aging parents or relatives? This is a fantastic article that will help answer some of the most asked questions. In home care is a great service that we provide to overcome many of the obsticles your aging family members or neighbors face.
AUBURN — Often times, Auburn attorney Bryan Nugen hears woeful tales from clients he serves in his practice, which focuses on elder law, estate planning, trusts and asset preservation.
Those tales of institutionalization in nursing homes or other long-term care facilities led Nugen and nurse Jami VandeVelde to develop a cutting-edge personal service agency called Concierge For You, which operates out of Nugen’s Auburn office and serves clients in Indiana, Michigan and Ohio, Nugen said.
“I often see my clients aging and see their needs changing,” Nugen said. “They aren’t as independent as they once were, and they need a little extra help at home. We provide quality care in home so clients can maintain thier dignity and stay in their homes longer.”
Nugen said the goal is twofold — to match clients with a concierge who will serve as both a personal assistant while developing a friendship, and to allow clients’ families to enjoy life with their loved one without having to worry about being constant caregivers.
“Another goal is for families and loved ones to maintain traditional roles to clients so they don’t fall into the role of a caregiver, themselves,” Nugen said.
Nugen and VandeVelde have spent the better part of the past year researching the pitfalls of other personal-service agencies and hammering out a plan to avoid similar problems. The result, both agree, is a revolutionary way of caring for the elderly.
Concierge For You tracks all of its staff via GPS satellite on mobile devices to ensure they are where they are supposed to be. In addition, the company provides routine email updates and photos of their loved one’s day to family members.
“A child could literally have every-eight-hour updates of what is going on with their parent,” Nugen said. “They can feel like they are a part of mom or dad’s life without being in the home.”
The service, he said, is great for families who are spread across the country and worry about their parents’ well being.
Another unique feature of Concierge for You, VandeVelde said, is the matching of the concierges with clients. All concierge employees are age-appropriate for the clients they are assigned to, in order to build a companionship-based relationship. The company’s oldest concierge is 84.
“The key is to match a client’s likes and dislikes and needs with the likes and dislikes and skill level of a concierge,” Nugen said.
All concierges are subjected to rigorous screening, Nugen said, which includes a criminal background check, credit check, a sexual predator history and employment history, among other things.
Nugen said those accepted for employment then complete an in-depth training regimen focusing on skills such as detecting signs of stroke, dementia or Alzheimer’s, how to treat skin appropriately and how to lift clients when necessary.
Concierges also are trained to be at the beck and call of their clients. Nugen said the company’s philosophy is to never say no to a client.
The blending of Nugen’s elder law experience and VandeVelde’s 10-year nursing history, they say, has created a level of knowledge, expertise and care.
“I’d challenge any other company to try to compete with what we offer,” VandeVelde said. “This is very personal to me, I feel a personal responsibility to ensure every client is receiving the best care possible. We want every client to have a five-star experience.”